Return Policy

Rue Nicole Boutique wants you to have the best shopping experience! We ask when your order is received that you make sure everything is to your standards. If not please contact us within 24 hours.

 

RETURN POLICY 

Office hours are 10am – 4pm Monday – Friday CST. 

Messages that are received during non business hours will be answered the next 1-2 business days.

Refunds: Only store credit will be issued to customer. Store credit is valid for one year from the issued date.

Store Credits: Customer has 30 days from when they received the item to return merchandise.

Exchanging Sizes: Please fill out the form that was sent with the order and leave a detailed note on what size you are exchanging for. Please place form in the package when shipping back to Rue Nicole Boutique. Rue Nicole Boutique will contact the customer if the sized asked for is no longer available.

Sale Items: Final sale on all discounted merchandise. The merchandise will not be qualified for returns, size exchanges, or store credits. 

 

Items that are NOT accepted for any kind of return are: 

- Jewelry

- Hats

- Hair Accessories

 

Merchandise being returned must be in the same condition as when shipped to the customer. Merchandise must be free of rips, stains, makeup, cigarette smoke, deodorant, perfume, or any hair. Merchandise will not be accepted if so.

Customers are responsible for the cost of shipping and handling when returning merchandise. Shipping fees from original purchase are non refundable. 

Please make sure the merchandise meets the requirements above before returning.

Please send original invoice and fill the form that was sent with order when returning or exchanging an item.

When order is received please allow Rue Nicole Boutique 5-10 business days for processing. There will be an email sent when processed.

Return Address : Please return merchandise to the following address

                         

                            Rue Nicole Boutique

                         4301 Carter Creek Parkway

                              Bryan TX 77802 Suite 101

 

 If you have misplaced your form CLICK HERE

 

 * We have the right to refuse any returned merchandise that has a sign of damage or wear.